Privacy Policy
Effective Date: 1 January 2025
At Pictopal.com (referred to as “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines the information we collect, how it is used, and the steps we take to protect it.
By using our website and services, you agree to the collection and use of your information as described in this policy.
Information We Collect
We collect different types of information from users when they visit our website or engage with our software development services. This includes:
Personal Data:
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Contact Information: Name, email address, phone number, and other contact details provided during consultations, inquiries, or project submissions.
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Business Information: Business name, address, and related details when requesting services.
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Payment Information: When making payments, we may collect billing information, such as credit card numbers or bank account details (we use third-party payment processors to handle this securely).
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Project Information: Any data provided for the purposes of software development, such as project requirements, goals, and any files shared through email or our project management tools.
Non-Personal Data:
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Usage Data: Data collected automatically when visiting our website, including IP addresses, browser types, device types, and usage data (how you interact with our site).
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze trends. You can opt out of cookies through your browser settings.
How We Use Your Information
The data we collect is used for various purposes, including:
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Providing Our Services: To communicate with you, schedule consultations, and deliver software development services.
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Improving User Experience: To improve and optimize our website and services based on how users interact with them.
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Project Management: To coordinate and manage ongoing software development projects, communicate project updates, and deliver final products.
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Marketing and Communications: To send newsletters, promotional emails, or updates about our services (with your consent).
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Legal and Compliance Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.
How We Protect Your Information
We take your privacy seriously and implement a variety of security measures to safeguard your personal and business information, including:
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Encryption: Data transmitted over our website or through our systems is encrypted using secure protocols (e.g., SSL).
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Access Control: Only authorized personnel have access to personal data, and they are required to handle this data in a confidential and secure manner.
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Data Storage: We store your data on secure servers, with backup systems in place to prevent loss or unauthorized access.
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Third-Party Services: When we engage third-party service providers (e.g., for payment processing or project management), we ensure that they comply with data protection laws and take reasonable steps to protect your data.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following situations:
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Service Providers: We may share your data with third-party vendors, service providers, or contractors who assist us in providing our services (e.g., payment processors, hosting providers, cloud storage providers).
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Legal Obligations: We may disclose your information to comply with legal requirements, such as subpoenas, court orders, or requests from regulatory authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of that transaction.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. Once the data is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have the following rights related to your personal data:
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Access: You can request access to the personal data we hold about you.
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Correction: If your personal data is inaccurate or incomplete, you have the right to request that we correct it.
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Deletion: You can request that we delete your personal data, subject to certain conditions (e.g., if it’s necessary for legal obligations or legitimate business interests).
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Withdrawal of Consent: If we are processing your data based on consent (e.g., for marketing communications), you can withdraw that consent at any time by contacting us.
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Opting Out of Cookies: You can configure your browser to block cookies or notify you when cookies are being sent.
To exercise any of these rights, please contact us at the email address provided below.
Children’s Privacy
Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant updates, we will post a notice on our website and update the “Effective Date” at the top of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: info @ pictopal.com
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal data to them.
